Privacy Policy

Table of Contents

1. Data Controller

The data controller responsible for processing your personal data is:

[COMPANY NAME]

  • Address: [COMPANY ADDRESS]
  • Tax ID: [TAX ID]
  • Contact Email: [EMAIL]
  • Phone: [PHONE]

2. What Data We Collect

We collect and process the following personal data:

2.1 Data from Contact Forms

When you fill out our contact form, we collect:

  • Name
  • Email
  • Phone
  • Subject
  • Message

2.2 Data from User Accounts

If you create an account on our website, we collect:

  • First and last name
  • Email
  • Phone (optional)
  • Address (for shipping)
  • Password (encrypted)

2.3 Data from Orders (E-shop)

If you make purchases, we collect:

  • Billing and shipping information
  • Payment information (depending on payment method)
  • Order history

2.4 Cookies & Analytics

We use cookies and tracking technologies for:

  • Website functionality
  • Traffic analysis (Google Analytics)
  • Marketing and advertising (Meta Pixel, Google Ads)

2.5 Newsletters / Marketing

If you subscribe to our newsletter, we collect:

  • Email
  • Communication preferences (optional)

3. Processing Purposes

We process your personal data for the following purposes:

  • Contractual obligations: Processing orders, shipping products, providing services
  • Communication: Responding to contact requests, customer support
  • Legal obligations: Compliance with tax and legal requirements
  • Legitimate interest: Protection of our rights, fraud prevention
  • Consent: Marketing, newsletters, analytics (with your consent)

The processing of your personal data is based on:

  • Contract performance: For orders and service provision
  • Legal obligation: For tax and accounting requirements
  • Legitimate interest: For security and fraud prevention
  • Consent: For marketing, newsletters, analytics

5. Data Recipients

Your personal data may be shared with:

  • Hosting providers: Providers hosting the website
  • Email providers: Email delivery services (e.g., Mailchimp, SendGrid)
  • Analytics providers: Google Analytics, Meta Pixel (with consent)
  • Payment providers: Banks, payment gateways (for orders)
  • Shipping companies: Delivery companies (for orders)
  • Legal/Accounting: For legal and accounting services

All providers are committed to protecting your data in accordance with GDPR.

6. Data Subject Rights

Under GDPR, you have the following rights:

6.1 Right of Access

You can request information about the data we hold about you.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete data.

6.3 Right to Erasure (“Right to be Forgotten”)

You can request deletion of your data, provided there is no legal reason to retain it.

6.4 Right to Restrict Processing

You can request restriction of processing of your data.

6.5 Right to Data Portability

You can receive your data in a structured, commonly used format.

6.6 Right to Object

You can object to processing of your data for marketing purposes.

You can withdraw your consent at any time.

To exercise your rights, contact us at: [EMAIL]

7. Data Retention Period

We retain your personal data:

  • Contact forms: 2 years from last communication
  • User accounts: For as long as you maintain your account
  • Orders: 10 years (for accounting/tax purposes)
  • Cookies: According to your browser settings
  • Newsletters: Until you unsubscribe

8. Cookies & Third-Party Services

8.1 Cookies

We use cookies for:

  • Essential cookies: For website functionality
  • Analytics cookies: For traffic analysis (Google Analytics)
  • Marketing cookies: For advertising and remarketing

You can manage cookies from your browser settings.

8.2 Third-Party Services

We use:

  • Google Analytics: For traffic analysis
  • Meta Pixel: For marketing (if used)
  • Google Ads: For advertising (if used)

These services have their own privacy policies.

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Data encryption
  • Secure connections (HTTPS)
  • Limited data access
  • Regular security audits

10. Contact

For any questions or requests regarding your personal data:

11. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy. Changes will be published on this page with an updated date.

We recommend checking this page periodically.

12. Supervisory Authority

You have the right to file a complaint with the Data Protection Authority:

Data Protection Authority

Last updated: [DATE]